{"id":37686,"date":"2021-08-25T09:00:10","date_gmt":"2021-08-25T09:00:10","guid":{"rendered":"https:\/\/wallgrill.ch\/contactez-nous\/"},"modified":"2026-06-10T18:55:02","modified_gmt":"2026-06-10T18:55:02","slug":"contactez-nous","status":"publish","type":"page","link":"https:\/\/wallgrill.ch\/fr\/contactez-nous\/","title":{"rendered":"Contactez-nous"},"content":{"rendered":"\n<div class=\"wp-block-wd-section wd-2cbd3882\"><\/div>\n\n<div class=\"wp-block-wd-row wd-372d378b\">\n<div class=\"wp-block-wd-column wd-fc50ca63\">\n<h2 class=\"wp-block-wd-title title wd-a497b11f\">CONTACTEZ-NOUS POUR TOUTE QUESTION<\/h2>\n\n\n<p><div class=\"forminator-ui forminator-custom-form forminator-custom-form-37260 forminator-design--material  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-37260\" data-uid=\"6a42af362c922\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-37260\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-37260 forminator-design--material  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"37260\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"material\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6a42af362c922\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_6a42af362c922\" id=\"forminator-field-text-1_6a42af362c922-label\" class=\"forminator-label\">Your Name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"\" id=\"forminator-field-text-1_6a42af362c922\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a42af362c922\" id=\"forminator-field-email-1_6a42af362c922-label\" class=\"forminator-label\">Your Email <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_6a42af362c922\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a42af362c922\" id=\"forminator-field-phone-1_6a42af362c922-label\" class=\"forminator-label\">Phone Number<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_6a42af362c922\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a42af362c922\" id=\"forminator-field-textarea-1_6a42af362c922-label\" class=\"forminator-label\">Your Message<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_6a42af362c922\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit btn-color-black\"><span>ASK A QUESTION<\/span><span aria-hidden=\"true\"><\/span><\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"6b33683b91\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/37686\" \/><input type=\"hidden\" name=\"form_id\" value=\"37260\"><input type=\"hidden\" name=\"page_id\" value=\"37686\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/wallgrill.ch\/fr\/contactez-nous\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-wd-column wd-40e53615\">\n<p class=\"wp-block-wd-paragraph wd-65d079cb\">QUESTIONS D&rsquo;INFORMATION<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-b7b93e44\">QUESTIONS FR\u00c9QUEMMENT POS\u00c9ES<\/h2>\n\n\n\n<div class=\"wp-block-wd-accordion wd-accordion wd-style-default wd-titles-start wd-opener-style-arrow wd-opener-pos-end wd-2b436ea0\" data-state=\"all\">\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-848ef217\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Recevrai-je le m\u00eame produit que celui que je vois sur la photo ?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-4a4ef41f\">Oui. Nous faisons de notre mieux pour pr\u00e9senter nos produits avec la plus grande pr\u00e9cision possible. Cependant, de l\u00e9g\u00e8res diff\u00e9rences de couleur ou de texture peuvent appara\u00eetre en fonction des r\u00e9glages de votre \u00e9cran et des caract\u00e9ristiques naturelles des mat\u00e9riaux.  <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-66c9f84e\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>O\u00f9 puis-je consulter mon re\u00e7u de vente ?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-paragraph\">Une fois votre commande confirm\u00e9e, vous recevrez un e-mail de confirmation avec votre re\u00e7u et les d\u00e9tails de votre commande. Si vous avez cr\u00e9\u00e9 un compte sur Wallgrill.ch, vous pouvez \u00e9galement consulter votre historique de commandes et vos factures dans votre compte client. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-ca9b9048\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>Comment puis-je retourner un article ?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-d2fdc58a\">Si vous n&rsquo;\u00eates pas enti\u00e8rement satisfait de votre achat, vous pouvez demander un retour dans le d\u00e9lai indiqu\u00e9 dans notre politique. L&rsquo;article doit \u00eatre inutilis\u00e9 et dans son emballage d&rsquo;origine. Veuillez contacter notre service client pour lancer le processus de retour.  <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-48102edf\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>R\u00e9approvisionnerez-vous les articles indiqu\u00e9s comme \u00ab en rupture de stock \u00bb ?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-16ccb245\">Certains articles en rupture de stock peuvent \u00eatre r\u00e9approvisionn\u00e9s en fonction de la disponibilit\u00e9 et de la demande. Nous vous recommandons de consulter r\u00e9guli\u00e8rement la page du produit ou de contacter notre \u00e9quipe d&rsquo;assistance pour plus d&rsquo;informations sur les prochains r\u00e9approvisionnements. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-a1f25c8b\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span>O\u00f9 puis-je faire exp\u00e9dier ma commande ?<\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-bb8cccd8\">Nous exp\u00e9dions actuellement en Suisse et vers certaines destinations internationales. La disponibilit\u00e9 de l&rsquo;exp\u00e9dition et les d\u00e9lais de livraison sont affich\u00e9s lors du paiement en fonction de votre adresse de livraison. <\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-wd-row wd-a3b789a2\">\n<div class=\"wp-block-wd-column wd-align wd-5d530347\">\n<p class=\"wp-block-wd-paragraph wd-d1829076\">COORDONN\u00c9ES<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-07ab3e14 wd-custom-width\">Via Locarno 92 6616 Losone <a href=\"tel:123-456-7890\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">076 213 29 33<\/mark><\/a><\/p>\n\n\n\n<a class=\"wp-block-wd-button btn btn-style-link btn-size-default wd-ade31070\" href=\"#\"><span>En savoir plus sur<\/span><\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-wd-column wd-7f72411f\">\n<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2763.2694472507046!2d8.769342076659747!3d46.16529178638809!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4785c8160635b7ab%3A0xa4c603a01d173816!2sVia%20Locarno%2092%2C%206616%20Losone!5e0!3m2!1sen!2sch!4v1775924532837!5m2!1sen!2sch\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37686","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contactez-nous - wallgrill.ch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wallgrill.ch\/fr\/contactez-nous\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contactez-nous - wallgrill.ch\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wallgrill.ch\/fr\/contactez-nous\/\" \/>\n<meta property=\"og:site_name\" content=\"wallgrill.ch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wallgrill\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-10T18:55:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/contactez-nous\\\/\",\"url\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/contactez-nous\\\/\",\"name\":\"Contactez-nous - wallgrill.ch\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/#website\"},\"datePublished\":\"2021-08-25T09:00:10+00:00\",\"dateModified\":\"2026-06-10T18:55:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/contactez-nous\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/contactez-nous\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/contactez-nous\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/wallgrill\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contactez-nous\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/\",\"name\":\"wallgrill.ch\",\"description\":\"Wall mounted grill\",\"publisher\":{\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/#organization\",\"name\":\"Wallgrill\",\"url\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/wallgrill.ch\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-grill.svg\",\"contentUrl\":\"http:\\\/\\\/wallgrill.ch\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/logo-grill.svg\",\"width\":260,\"height\":45,\"caption\":\"Wallgrill\"},\"image\":{\"@id\":\"https:\\\/\\\/wallgrill.ch\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/wallgrill\",\"https:\\\/\\\/www.instagram.com\\\/wallgrill.ch\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contactez-nous - wallgrill.ch","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wallgrill.ch\/fr\/contactez-nous\/","og_locale":"fr_FR","og_type":"article","og_title":"Contactez-nous - wallgrill.ch","og_url":"https:\/\/wallgrill.ch\/fr\/contactez-nous\/","og_site_name":"wallgrill.ch","article_publisher":"https:\/\/www.facebook.com\/wallgrill","article_modified_time":"2026-06-10T18:55:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/wallgrill.ch\/fr\/contactez-nous\/","url":"https:\/\/wallgrill.ch\/fr\/contactez-nous\/","name":"Contactez-nous - wallgrill.ch","isPartOf":{"@id":"https:\/\/wallgrill.ch\/fr\/#website"},"datePublished":"2021-08-25T09:00:10+00:00","dateModified":"2026-06-10T18:55:02+00:00","breadcrumb":{"@id":"https:\/\/wallgrill.ch\/fr\/contactez-nous\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wallgrill.ch\/fr\/contactez-nous\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/wallgrill.ch\/fr\/contactez-nous\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wallgrill.ch\/fr\/wallgrill\/"},{"@type":"ListItem","position":2,"name":"Contactez-nous"}]},{"@type":"WebSite","@id":"https:\/\/wallgrill.ch\/fr\/#website","url":"https:\/\/wallgrill.ch\/fr\/","name":"wallgrill.ch","description":"Wall mounted grill","publisher":{"@id":"https:\/\/wallgrill.ch\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wallgrill.ch\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/wallgrill.ch\/fr\/#organization","name":"Wallgrill","url":"https:\/\/wallgrill.ch\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/wallgrill.ch\/fr\/#\/schema\/logo\/image\/","url":"http:\/\/wallgrill.ch\/wp-content\/uploads\/2026\/03\/logo-grill.svg","contentUrl":"http:\/\/wallgrill.ch\/wp-content\/uploads\/2026\/03\/logo-grill.svg","width":260,"height":45,"caption":"Wallgrill"},"image":{"@id":"https:\/\/wallgrill.ch\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wallgrill","https:\/\/www.instagram.com\/wallgrill.ch\/"]}]}},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/pages\/37686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/comments?post=37686"}],"version-history":[{"count":2,"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/pages\/37686\/revisions"}],"predecessor-version":[{"id":37690,"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/pages\/37686\/revisions\/37690"}],"wp:attachment":[{"href":"https:\/\/wallgrill.ch\/fr\/wp-json\/wp\/v2\/media?parent=37686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}